Archive - Creative Friction

Managing Holiday PTO Requests

Here's a timely question I want to spend some time answering:

Dec 5, 2024 •

November 2024

Paul Quinn College

There’s a lot I want to share, but I don’t want to bury the lead.

Nov 21, 2024 •

October 2024

The Contractor Dilemma

How to Adjust Pay When Hiring Full-Time

Oct 24, 2024 •

Looking Past Revenue

Essential Sales KPIs for Agency Owners

Oct 10, 2024 •

Disengaged Employees

When to Coach, When to Cut Loose

Oct 3, 2024 •

September 2024

July 2024

Let's Get Serious About Non-Billable Hours

We’re past the halfway point of the year, and I bet you’ve got a list of goals you’re chasing.

Jul 11, 2024 •

June 2024

Growth vs. Greatness

The Agency Growth Trap

Jun 20, 2024 •

May 2024

Summertime writing schedule

May 30, 2024 •

The Hotshot Rule

A Simple Way to get Unstuck

May 23, 2024 •

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